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circled_dayAppointments may be made with the doctor or nurse by telephoning 01689 826664 or by calling at Ballater during surgery hours. Doctors appointments are for 10 minute duration.

If you call or visit the practice between 8am and 6:30pm, requiring urgent care or advice, you will receive a clinical response on the day.

Patients will normally be able to see a doctor within 5 - 7 days for routine appointments.   If you wish to see a specific doctor you may have to wait a little longer.

All appointments can be booked a month in advance.

calendar Click here to book/cancel your appointment online

Help us to help you. NHS resources are precious and it is in everyone’s interest to use them in a responsible manner.


  • Treat all team members with respect and courtesy at all times.
  • Keep your appointments and always tell us if you wish to cancel or change. Notice helps, but even knowing at the last minute when a genuine problem prevents you from coming can help us fit someone else in.
  • Reduce delays by remembering appointments are for one person only.
  • Only use the ‘out of hours’ emergency service in a genuine emergency. Telephone No. 111

Patients not seen within 3 years aged between 16 and 75 years will be offered a consultation on request at the surgery.

Patients aged 75 years and over who have not had a consultation in the past 12 months, will be offered a consultation on request, this may be at the surgery or in the patients home.

Engage Consult  - this is a link to the Engage Consult online consultation application

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website