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Email requests only dealt with weekdays 9-4pm

We are happy to receive email requests from patients via Engage Consult but please be aware that this service is only manned Monday to Friday 9am–4pm and although we attempt to answer most enquires as quickly as possible it is a 48 hour turnaround. 

Please send your email with a delivery / read receipt as we are unable to confirm if we have received your email. 

If you use emails to request repeat prescriptions please sign up for Patient Access (see below) as this service is linked directly to your medical record other wise please email broccg.ballaterrx@nhs.net 

By using this email service you will be sending information about yourself across the Internet. Whilst every effort is made to keep this information secure, you should be aware that we cannot offer any guarantees of absolute privacy. If this matter concerns you then you should use another method of contacting the surgery.

 
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