FLU VACCINATIONS
We will be offering Flu vaccinations for 2-3 year old children and pregnant patients from 16th September 2025. You will be contacted to book an appointment or alternatively please contact the surgery.
We will be offering further clinics from 1st October for over and under 65’s and other patients who are eligible. These clinics will be added in the next couple of weeks for patients to book an appointment.
COVID – Winter Campaign
Covid Vaccinations are only available for patients over 75 years of age, severely immunosuppressed, in a care home or housebound.
Please click on the link to check your eligibility for Covid Winter Vaccine 2025 https://ukhsa.blog.gov.uk/2025/06/26/whos-eligible-for-the-2025-covid-19-vaccine-or-autumn-booster/
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
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National News

“Doctors surgeries come in for a great deal of criticism these days but Ballater Surgery in Chislehurst Road Orpington deserves praise today. I phoned at 3pm with an ear infection and was told the doctor would phone me back. Doctor phoned at 3.20pm and I was given an appointment for 4pm and was seen at 3.55pm – prescription on its way to Boots. Really well done Ballater very efficient.” – anonymous
If you would like any information in an alternative format (for example, large print or easy read) or if you need help with communicating with us (for example, because you use British Sign Language), please let us know. You can call us or email.
You and Your General Practice (Patient Charter)
We have added a link above to the NHS England You and Your General Practice page to help you better understand how general practice works and how we can work together to make your care as effective and supportive as possible.
This guide explains:
- What you can expect from us as your GP practice.
- What we ask from you to help us deliver fair and efficient care.
- How you can share feedback or raise concerns.
It’s all about clear communication, mutual respect, and making sure everyone gets the best from their GP services. We encourage all our patients to take a few minutes to read it – it’s a helpful resource for understanding your rights, responsibilities, and how we can support your health and wellbeing.
The publication is available in multiple languages and can be viewed on the same page. Please note that it may take a few minutes for the translated versions to open in your browser.
Your feedback is important to us
Your views really matter to us and help us improve the care we provide. If you would prefer, you can also share your feedback with the NHS South East London Integrated Care Board (ICB) or through your local Healthwatch.
You can do so by contacting them directly or by clicking the link below to visit their website.
Visit the ICB website: Contact us – NHS South East London
Visit your local Healthwatch website: Home | Healthwatch Bromley
Please note, that if you share a concern with us and we think it needs to be handled as a formal complaint, we’ll let you know and make sure it’s managed through our usual complaints process.