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Welcome to
Ballater Surgery

01689 826664


Local and NHS services

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.


Opening Hours
Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday Closed
Sunday Closed

Latest News

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Access to Mounjaro® (tirzepatide) via the NHS is for those at greatest risk of ill health, or who are experiencing […]

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“Doctors surgeries come in for a great deal of criticism these days but Ballater Surgery in Chislehurst Road Orpington deserves praise today. I phoned at 3pm with an ear infection and was told the doctor would phone me back. Doctor phoned at 3.20pm and I was given an appointment for 4pm and was seen at 3.55pm – prescription on its way to Boots. Really well done Ballater very efficient.” – anonymous

If you would like any information in an alternative format (for example, large print or easy read) or if you need help with communicating with us (for example, because you use British Sign Language), please let us know. You can call us or email.

You and Your General Practice (Patient Charter)

We have added a link above to the NHS England You and Your General Practice page to help you better understand how general practice works and how we can work together to make your care as effective and supportive as possible.

This guide explains:

  • What you can expect from us as your GP practice.
  • What we ask from you to help us deliver fair and efficient care.
  • How you can share feedback or raise concerns.

It’s all about clear communication, mutual respect, and making sure everyone gets the best from their GP services. We encourage all our patients to take a few minutes to read it – it’s a helpful resource for understanding your rights, responsibilities, and how we can support your health and wellbeing.

The publication is available in multiple languages and can be viewed on the same page. Please note that it may take a few minutes for the translated versions to open in your browser.

Your feedback is important to us

Your views really matter to us and help us improve the care we provide. If you would prefer, you can also share your feedback with the NHS South East London Integrated Care Board (ICB) or through your local Healthwatch.

You can do so by contacting them directly or by clicking the link below to visit their website.

Visit the ICB website: Contact us – NHS South East London

Visit your local Healthwatch website: Home | Healthwatch Bromley

Please note, that if you share a concern with us and we think it needs to be handled as a formal complaint, we’ll let you know and make sure it’s managed through our usual complaints process.